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Displaying 1 articles of 1 total result(s).
Original Article

Understanding User Experience, Satisfaction, and Loyalty of Telecommunication Service Providers in Indonesia

Indira Rachmawati
,
Zurina Mohaidin

Keywords: Cellular operator, loyalty, satisfaction, service providers, user experience, Indonesia

Article no: 36

Pages 360-372

Doi: 10.15405/epsbs.2019.08.36

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